Lufthansa is a major German airline founded in 1953 and headquartered in Cologne. It operates a large international network of flights to destinations across Europe, Asia, Africa, North America, and South America. Lufthansa is a member of the Star Alliance, a global airline alliance, and has subsidiaries such as Eurowings, Swiss International Air Lines, and Austrian Airlines. The airline is known for its high-quality service and has won numerous awards for its cabin amenities, punctuality, and overall customer satisfaction.
We were asked by Lufthansa to support in the area of IT procurement with our IT Procurement expertise.
We supported the internal team with interim IT procurement resources to handle strategic IT procurement projects as well as support in the commercial clearing process of a major IT outsourcing deal.
We utilized our know how out of the retail sector to achieve major cost savings and efficiencies in the purchase, connectivity and rollout of mobile devices for all flight attendants, that allowed the airline to digitize the briefing process. Additionally, we supported the equipment of all planes with mobile internet from procurement side to ensure the most efficient usage of ground times.
Additionally, we handled various sourcing projects in IT infrastructure, software and professional services from the demand definition and tender execution through the commercial and contractual negotiation.
- Major cost savings across various IT procurement projects
- Commercial transparency around key strategic projects
- Ensured ability to continuously drive strategic initiatives