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BRIEF

SITUATION

A single software platform to consolidate all HR processes (recruiting, human capital management, compensation, time tracking, absence, reporting, etc). The platform must account for varying local requirements and legal complexities, and manage current & future scale of the business.

Basic-Fit, is evolving at pace. The workload for their HR team was dramatically escalating with the rapid growth of their network of clubs and memberships. They had outdated and disconnected digital systems managing HR processes which was causing additional manual labour and unnecessary costs.

OUR APPROACH

We used our expertise in IT procurement, project management and IT solution architecture to get a full understanding of the pain points and map out the current state of their HR systems architecture.

Working with HR and IT executive management, we created a future state design with a comprehensive list of functional and technical requirements, prioritized based on employee, business and IT needs.

From this we created a detailed, structured and thorough RFP process which we conducted to select the right partner, with the right solution at the right price.

Upon selection of Workday as the software partner, we managed the Workday implementation partners, created & managed the implementation plan with all internal and external stakeholders, led test management procedures, as well as governance and integration of company data.

Prior to Go-Live, we proactively aligned with IT & external service partner to establish the support model & support process for both Go-Live and Business-As-Usual periods.

Fitness-Tools

OUTCOMES

  • Successful Go Live in June 2021 of a centralized Human Resource Management System for all markets at Basic Fit, thereby optimizing efficiency, reducing complexity, and boosting employee experience.  
     

  • Successful integration with existing systems which creates a digital eco-system for the HR team that supports their evolution as a company.

  • High employee engagement rate achieved within two weeks after Go-Live (over 92%). Highly positive feedback received from key stakeholders (HR & Operations).
     

  • Post Go-Live, number of tickets is much lower than average projects with such scope. IT department is highly satisfied as incidents are well monitored and controlled.

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