Digital Spaces

Creating a holistic & seamless journey by effectively enriching the physical journey with digital touchpoints.
For retail, workplace, showrooms, hospitality & events.

What We Do

Whether in stores, offices, showrooms, hotels, event or any other space – consumers nowadays expect digital interaction.

Our perspective is always from the eyes of the consumer. By connecting the physical & digital world we create engaging journeys & unique digital experiences for them, making best use of your given space.

To do this we respect & take into consideration trends like the anywhere ecosystem of work, mobile-first mentality, experience over things, fast technological development, as well as sustainability & corporate social responsibility.

Our Approach | Digital Architects

We take a holistic & consumer-centric approach and offer an end-to-end service to enhance your customer or employee experience, bringing a modern, innovative journey to life.

We are independent experts who take care of everything required to bring the optimum consumer journey to life - in retail, workplace, showrooms & hospitality.

We manage Digital Spaces like Architects.

Challenges We Address


  • Omni-channel  |  Stores must offer experiences that are connected to the online world.
  • Experience as value driver  |  Transform commercially driven stores into experiential stores & enhance existing spaces with purposeful digital solutions.


  • New work  |  Companies are rethinking their physical workspaces & their working culture. Technology must be a seamless plug & play experience, not a burden.
  • Speed   With today´s rapid pace of the work environment, employees increasingly need to collaborate more effectively to get their jobs done.


  • Digital solutions  |  Digital product creation is disrupting traditional methods of product sales as we start to see more efficient creation and a reduction in physical sales samples.
  • Pandemic  |  Whilst innovation in these areas is not new to many product industries, the impact of the pandemic has created an immediate need for alternative solutions.


  • Contactless services  |  In a post-pandemic world, services must be accessible anywhere, anytime without losing the warm, human welcome of a stay– creating fear free enjoyable environments.
  • Smart & sustainable  |  Reducing carbon footprint while offering best service to guests is increasingly important and a key selling point for the younger generation.

What We Deliver

  • By integrating physical and digital touchpoints into a holistic journey, we help you create a seamless experience.
  • We support the creation of value-adding digital services for your customers or employees.
  • Improving the holistic experience leads to higher customer, employee or visitor satisfaction.
  • Value-creating digital touchpoints increase traffic & conversion in your stores.
  • Productive work environments with seamless, plug & play digital solutions.

Our Publications

If you would like to know more about our services around Digital Spaces please contact:

Stephen Pierpoint

Principal Consultant

Frederik Maier

Managing Consultant