Brand Experience Spaces

Enhancing the Omnichannel Consumer Journey.

What We Do

The development of be-spoke and creative solutions for an inspiring offline and online consumer experience in stores is our key strength. 

Together with our clients we create a flexible stage for impactful consumer experiences that add value and impact to product presentation, brand awareness, customer service and convenience.

Consumers expect a continuous & connected experience between the offline & online worlds. Shopping the high street should be an enriching experience including sensory & added value that cannot be achieved online.

We work together with the client's design team and our unique network of world-class designer and retail architects, and we bring in our expertise for what is needed for best-in-class retail design to achieve the optimal result.

Challenges We Address

  • Flexible stages  I  Allowing daily alignment of the retail offering according to consumer behaviour patterns, driving sales & margin.
  • Community building  |  Consumers want to be part of a community sharing the same passion and values. Stores are making room for spontaneous experience and social community sharing.
  • Store fleet restructuring  |  Retail store fleets are being restructured, away from standard stores templates to individual, personalized stores tapping into local community needs.

  • No data – no sale  |  Creating situations where the customer is willing to provide the necessary insights to improve their experience.

What We Deliver

  • A flexible stage for impactful consumer experiences that allows daily alignment of the retail offering according to consumer behaviour patterns, driving sales & margin.
  • Seamless omnichannel consumer experience: digitally connecting the store allows for a consistent brand presentation across all touchpoints of the consumer journey. 
  • Enhanced instore experience: bringing products to life & amplifying  brand campaigns.
  • Sustainability: updating instore campaign at the touch of a button reduces production, distribution & disposal of physical materials.
  • Endless Aisle: reducing store inventory whilst still giving digital access to an entire collection.
  • Understanding retail preferences to drive newness & footfall and educate customer´s buying decisions.
  • Measurable Results: traffic & conversion, brand loyalty & advocacy, cost efficiencies & scalability.

Our Publications

If you would like to know more about our services around Brand Experience Spaces please contact:

Hermine Matzer van Bloois

Chief Commercial Officer

Andreas Weidner

Principal Consultant

Sascha Keller

Senior Business Consultant