The things we do:

We offer our expertise in multiple areas through:
CONSULTANCY
Scope & targets agreed through a detailed brief & project plan
ADVISORY
Guidance on client managed projects as well as tools & research
WORKSHOPS
Creation, moderation & documentation of impactful workshops
RESOURCES
Resources for interim positions from Management to Executives

Our service portfolio

 
 
 
 

Matt

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Consumer Journeys

The role your business plays in the life of your consumer will determine your success. 
Understand your consumers & ensure that you are relevant and meaningful to them. 

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Business Models

With new technologies & changing consumer needs come new challenges and opportunities as new business models disrupt and revolutionize industries. 

Let's explore what you could do. 

Antonio

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Product Innovation

We have extensive experience in consumer centric innovation & have learned from both success & failure in this field. 
Let us help you innovate to achieve your vision

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Competition Analysis

Knowing your business and your consumer is the difference between being innovative or out of touch. Knowing your competition is the difference between being  disruptive or disrupted. 
Do you really know your competitors? 

Antonio

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Idea Management

Countless great ideas go to waste because we lack the environment or structure to objectively evaluate them & bring them to life.

Discover what you might be missing.

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Connected Product

In a connected world, consumer engagement has a deeper and more meaningful level.  Are your products living up to their potential? 
Find out how connected product can change your business.

 
 

Innovation

Future Retail

 
 
 
 
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Digital Experiences

We have brought industry leading digital retail solutions to globally significant branded stores, with proven results in driving traffic and conversion. 

Is your store providing a connected shopping experience for your consumers?

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Pricing

Consumer centric pricing can result higher margins and profitability. The right changes can have a significant and immediate impact.

Get in touch to see what our experts can do for you.

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Staffing

Evaluation of staff structure, hiring and onboarding processes, staff productivity, sales patterns and increase conversion rates.

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Customer Service

Whether it's online or in store we can help you to deliver higher customer satisfaction, higher conversion rates & increased CRM program enrollment.

Does your customer service promote advocacy for your brand?

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Range Architecture

Is your product range set up to provide the optimal level of choice for your customers, and for your business? 

Full price sell-through and high margins can co-exist with customer satisfaction when you find the right balance.

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Layout

Store layout can be the difference between success and failure. 

We use data and experience to set out a clear method for optimizing layout and density for shopper flow and maximizing key categories for improved sell-through.

Karen

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Portfolio Management

We can help you set a clear portfolio strategy including openings, closures, relocations, renovations & new formats. 

Whether it's optimizing to increase performance or getting to the bottom of performance issues we've got you covered. 

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Retail Operations

Inventory management, stock turns, visual merchandising, priorities for staff deployment. 

Become a smooth operator with our expertise in end to end store operations. 

 
 
 
 
 

Transformation

 
 
 
 

Stephen

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Marketing & Business

To stay relevant you need to adapt, you need to be focused on the consumer with the right offering and the process and organisation to make it happen and you need to understand what that looks like. We've been there done that many times over. Let us show you how.

Mark

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Process Optimization

Processes are tedious but a necessary evil, lucky for you we have an expert team that loves nothing more than getting to the root cause of innefficiencies and sorting them out once and for all.

Valentin

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Future Workplaces

Your business relies on the 90000 hours the average person spends in a life time at their workplace. Let us help you make it somewhere your employees want to be and helps get the most out of their talents.

Stephen

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Change Management

Making a change can seem impossible. Our experience in managing organizational change, from large scale transformation to innovative product introductions helps you to make it feel effortless. 

Stephen

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Advanced Planning

Turn your brand priorities into aligned and actionable consumer acitivites by putting the key experience moments into the centre of your busienss throughout the year. Find out more about our dynamic omnichannel marketing planning tool & expertise.

 
 

Technology

 
 
 
 
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Enterprise Architecture

Business ecosystems are becoming more complex.  Our EA experts focus on simplification & ensure your business is structured to work together with evolving technology in a rapidly changing environment.  

We help you to operate in a way that delivers maximum value.

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Emerging Technologies

VR, AR, MR, AI, Blockchain …

We can help you to understand what is really relevant to your business and if, when & how to apply it.

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Software Selection

The endless options of available software can be difficult to navigate.

We are experts in understanding your challenges & translating them into concrete requirements to ensure you get the right software at the right price.

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Software Audit

We can offer an independent examination of your software programs and processes to assess compliance with specifications, standards, contractual agreements or other criteria.

Make sure your software is fit for your future.

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PmaaS

Managing projects, whether it be a new product development or brining a new flagship retail store to life, is hard. We have a highly skilled and trained team of project management professional to help you get any project over the line on time and on budget.​

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Business 4.0 & IoT

Ubiquitous connectivity and the ability to process vast amounts of data have made the connected world a reality. 

From operational efficiency to consumer engagement, IoT is finding ways to make it better. Find out how with us.

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Product Development

Digital products and services are at the centre of your customers lives.  Are they at the centre of your business?

Our accomplished development team are here to bring your ideas to life.

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Process Automation

Automation has huge potential to bring efficiency and accuracy to your organization. 

We work with the latest tech and industry leading partners to make it a reality for you.

 
 
 
 
 

Procurement

 
 
 
 

Valentin

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Procurement as a Service

You need access to know how across all indirect categories, want to keep costs low and focus on your core expertise? Access our expert network as a service & we support you in tactical as well as operational procurement activities.

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Procurement Digitalization

Manual process within the procurement areas are killing your productivity? Bring your procurement function to the next level by implementing tools that are ensuring compliance, enabling strategic activities through automized processes & making it easy for your business partners to engage.

Valentin

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Spend Optimization

You want to achieve savings within your indirect categories? Use the expertise of our subject matter experts to identify savings potentials and decide on the project which really deliver you the impact you are expecting.

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Outsourcing

You are looking for an efficient way to outsource parts of your IT, Facility Management or Marketing?

Take advantage of the best practices and learnings we’ve had throughout recent projects and optimize your indirect functions.

Valentin

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Interim Management

The mass of projects your procurement team is handling leads to inefficiencies in the procurement projects and maverick buying? Our procurement experts support you on an interim basis to handle your projects efficiently focussing on your objectives.