Process management consulting Wiesbaden

Strict regulatory requirements in the insurance and healthcare industry make efficient, digitally supported processes indispensable in Wiesbaden.

Challenges in the Rhine-Main region

 
• Interfaces between core banking systems and new FinTech services
 
• Manual control steps due to BaFin requirements
 
• Fragmented process ownership in fast-growing scale-ups
 
• Legacy workflows in SAP ECC that block S/4HANA migration

Our approach

 
1. Discover - Process Mining (Celonis), stakeholder interviews, KPI baseline
 
2. Design - BPMN 2.0 Modeling, RACI & Control Frameworks
 
3. Automate - RPA bots, low-code workflows (Power Automate, Camunda)
 
4. Scale - Center of Excellence, Continuous Improvement, Skills Trainings

Case study: Payment processing of a direct bank

Through process mining, we identified a 27% rework rate. With optimized workflows and UiPath automation, the throughput time dropped from 2 days to 4 hours.

Results for your company

 
• Cost reduction in back-office processes
 
• Faster throughput times & higher Net Promoter Score
 
• Audit-proof documentation, compliant with MaRisk & ISO 9001

Price models

PoC fixed price, project T&M or managed services for RPA bots.

Conclusion

With digital innovation, you can improve processes sustainably and increase your competitiveness - made in Wiesbaden.