For your consumer, a trip to your brand’s physical store must be enjoyable, meaningful & a seamless extension of your brand’s digital presence whilst offering an experience that can only be found by visiting the store.
For your brand a physical store enhanced with digital experiences can serve your consumers in a way that is unique, exciting & combines all the benefits of the analogue & digital world.
We take a holistic & consumer-centric approach to digitizing your physical stores to enhance the consumer experience & drive sales. From concept to completion we offer an end-to-end service that guides you through the entire process of bringing a modern store experience to life.
Our services include:
Consumer Journey Design
Map the consumer journey to identify relevant touchpoints that can be digitally enhanced.
Trend & Technology Scouting
Detailed reports on the very latest innovations.
Identify the most relevant & meaningful experiences for your consumer to help drive sales.
Assess practicalities, evaluate options to leverage existing systems or necessity for change.
Explore connections to e-commerce, social media, apps & other brand activity.
Identify opportunities for operational excellence & improved service.
Procurement, Vendor & Contract Management
Manage tenders & negotiate frame contracts enabling performance, quality & scale at affordable prices.
Manage stakeholders to deliver against plan. Any deviation is immeditately investigated & communicated.
Operational & maintenance procedures.
Framework & templates for briefs to digital content providers.
Project & Budget Management
Comprehensive project management ensuring that milestones & budgets are met.
An enhanced, memorable in-store experience that consumers will recommend.
A seamlessly connected omni-channel brand experience.
Engaged store staff.
If you would like to know more about our Digital In-Store Experience services please contact: